Public support
Use this page when you need a trustworthy next step before or during account access. It centralizes account-entry help, documentation guidance, and the current status path.
Account access
Start with self-service recovery
If sign-in is blocked because email verification is incomplete, use the verification helper first. If that does not resolve the issue, stop before sharing account details publicly and check the status page for a broader incident.
Contact support
Email us at support@serenquant.com
If a public route feels broken or incomplete and the status page does not explain it, email support@serenquant.com. Do not include passwords, access tokens, or private workspace details — your account email address is enough for us to find you.
Support routes
Use the self-service routes here for account entry, documentation, and live-status checks. For anything else, email support@serenquant.com — never include passwords or access tokens.